Social Media..How Southwest Is Making Their Consumers To Be Up, Close and Personal

"Nuts about Southwest" I really love the way Southwest has designed their new blog. It allows its consumers to upload and share photos by using Flickr, upload videos with YouTube. As well as following Tweets on Twitter, and business accounts with LinkedIn. Their blog is user friendly with being able to see what flights are available by clicking on the Southwest website as well the new commercials that are endorsing that unlike other airlines that charge for there passengers to pay for their luggage. Southwest boasts their passengers don't pay for their first and second bag luggage. They have a good thing going and they have a leg up on the competition.